Virtual assistants for e-commerce brands.
Keep the store running while you grow it. Your assistant manages listings, orders, customer emails and campaigns across your sales channels.
What changes
What gets better for e-commerce brands.
Customers hear back quickly
Order questions and returns are answered while you work on growth.
Listings stay accurate
Prices, stock and descriptions match across every channel.
Campaigns ship on time
Email and social calendars hold steady, even in busy weeks.
What we take off your plate
Hand off the work that isn’t your job.
- Product listings and catalog updates
- Order and customer support
- Marketing and email campaigns
- Inventory and supplier updates
- Reviews and marketplace messages
- Reporting on sales and returns
Typical roles
Who e-commerce brands hire
Already fluent in
The tools e-commerce brands already use.
- Shopify
- Amazon Seller Central
- WooCommerce
- Klaviyo
- Zendesk
- Canva
Security and boundaries
Safe hands for sensitive work.
Every placement starts with clear limits on what your professional does and what they can access.
Payment data stays safe
Assistants work with orders, not card details, and access is scoped.
Customer data under NDA
Confidentiality agreements cover customer and order information.
Access you control
Staff accounts in your store, removed when the placement ends.
FAQ
E-commerce: your questions.
What e-commerce brands ask us before they hire.
Can they manage several sales channels?
Yes: your own store plus marketplaces like Amazon, with listings kept consistent.
Do they handle customer service?
Yes, including order questions, returns and reviews, in your tone.
Can they cover peak season?
Yes. Add hours or people for busy periods.
Can they run email campaigns?
Yes, in Klaviyo, Mailchimp or your email platform.
What if the fit isn't right?
Tell your Account Manager and we'll rematch you with the right person, free and with no questions asked.
Other industries
We know these businesses too.
Hire people who know your industry.
Tell us how your business runs. We'll reply within 24 hours and set up a free 30-minute consultation.