AssistHubPro

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Effective Date: June 10, 2026
Last Updated: July 15, 2026

AssistHub Pro (“AssistHubPro,” “we,” “us,” or “our”) provides remote staffing, recruitment support, and virtual assistant solutions connecting businesses with dedicated professionals.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains the information we collect through our website, forms, communications, recruitment processes, and text messaging program; how we use and disclose that information; and the choices available to you.

By using our website or submitting personal information to us, you acknowledge that you have reviewed this Privacy Policy. Providing information through our website does not automatically constitute consent to receive promotional SMS messages. SMS consent is obtained separately as described below.

1. Information We Collect

We may collect the following categories of personal information.

Business Inquiries and Discovery Call Requests

When you inquire about our services or request a discovery call, we may collect:

  • Your name;

  • Business email address;

  • Company name;

  • Phone or mobile number, if you choose to provide it;

  • Information about your business needs;

  • Services in which you are interested;

  • Your intended start timeline; and

  • Any other information you voluntarily provide.

Job Applications and Recruitment Information

When you apply for a position or communicate with our recruitment team, we may collect:

  • Your name;

  • Email address;

  • Phone number;

  • City or general location;

  • The position in which you are interested;

  • Your years of experience;

  • Your resume or curriculum vitae;

  • Your LinkedIn profile, if provided;

  • Interview notes and assessment information;

  • References, where applicable; and

  • Any written statement or other information you voluntarily submit.

SMS and Mobile Messaging Information

When you voluntarily provide your mobile number through a form or another approved opt-in method, we may collect:

  • Your mobile phone number;

  • Your SMS consent status;

  • The date, time, and method through which consent was provided;

  • Your messaging preferences;

  • Messages you send to or receive from us;

  • Delivery and engagement information;

  • Opt-out requests; and

  • Requests for assistance.

Providing a mobile number does not require you to agree to receive promotional or recurring SMS messages unless you separately and voluntarily provide that consent.

Direct Communications

We may collect any information you choose to provide when you:

  • Email us;

  • Call us;

  • Send us a text message;

  • Contact us through social media;

  • Participate in a consultation or interview; or

  • Otherwise communicate directly with us.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical and usage information, including:

  • Your IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Time spent on the website;

  • Referring website;

  • General geographic information; and

  • Cookie and analytics information.

We may collect this information through cookies, analytics technologies, server logs, and similar tools used for website security, functionality, performance, and improvement.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries;

  • Schedule and manage discovery calls, consultations, and appointments;

  • Assess business staffing and virtual assistant requirements;

  • Provide remote staffing and virtual assistant services;

  • Evaluate job applications;

  • Conduct interviews and manage our recruitment process;

  • Consider candidates for current and future opportunities;

  • Provide customer and applicant support;

  • Send service-related notices and reminders;

  • Communicate with you by email, telephone, or SMS where permitted;

  • Send marketing or promotional communications where you have provided the required consent;

  • Manage our customer relationship management and applicant tracking systems;

  • Personalize and improve our services and website;

  • Maintain the security and integrity of our website and systems;

  • Detect or prevent fraudulent, unauthorized, or unlawful activity;

  • Maintain appropriate business and consent records;

  • Enforce our agreements and policies; and

  • Comply with legal, regulatory, and contractual obligations.

SMS/Text Messaging:

When you provide your mobile number and opt in, we use it to send text messages related to our services, scheduling and discovery calls, account and service updates, and responses to your inquiries. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for assistance. Mobile opt-in information and consent are not shared with third parties or affiliates for marketing purposes, and we do not sell or share your mobile contact information

We do not sell your personal information.

3. SMS and Text Messaging Program

Consent to Receive Messages

When you voluntarily provide your mobile number through a website form or another opt-in method that contains an SMS disclosure, you agree to be contacted by AssistHub Pro through SMS or text messages at the mobile number you provided.

Depending on the consent you provide, messages may be sent manually or using automated technology.

Your consent applies only to messages sent by or on behalf of AssistHub Pro for the purposes disclosed when you opt in.

Purpose of SMS Communications

AssistHub Pro may send SMS messages concerning:

  • Remote staffing and virtual assistant services;

  • Responses to business inquiries;

  • Discovery call scheduling;

  • Appointment confirmations and reminders;

  • Follow-up communications;

  • Client onboarding;

  • Service updates;

  • Customer support;

  • Recruitment opportunities;

  • Job applications;

  • Interview scheduling;

  • Candidate or application updates;

  • Marketing communications; and

  • Promotional offers relating to AssistHub Pro services.

We will not use your SMS consent for a materially different purpose without obtaining additional consent where required.

Message Frequency

Message frequency varies depending on your inquiry, application, appointments, services, account activity, and interactions with AssistHub Pro.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s standard message and data charges may apply to messages sent or received as part of the AssistHub Pro SMS program.

Mobile carriers are not responsible for delayed or undelivered messages.

How to Opt Out

You may unsubscribe from AssistHub Pro SMS messages at any time by replying:

STOP

After you submit an opt-out request, you may receive one final confirmation message stating that you have been unsubscribed. We will not send additional SMS messages unless you later provide new consent to receive them.

You may also request to withdraw your SMS consent by contacting us at info@assisthubpro.com.

How to Receive Assistance

For assistance with our SMS program, reply:

HELP

You may also contact us at info@assisthubpro.com.

Consent Is Not a Condition of Service

Consent to receive recurring, marketing, or promotional SMS messages is not a condition of:

  • Purchasing our services;

  • Requesting information;

  • Booking a discovery call;

  • Applying for a job;

  • Being considered for employment; or

  • Receiving services from AssistHub Pro.

A website visitor is not required to agree to SMS marketing communications to submit a contact form, inquiry, or job application.

Where a phone number is optional, a visitor may leave the field blank and still submit the form.

Where a phone number is required for a legitimate operational purpose, consent to receive recurring or promotional SMS messages will be presented separately and will remain optional. Any SMS consent checkbox will not be selected automatically.

Accuracy of Mobile Information

You are responsible for ensuring that the mobile number you provide is accurate and belongs to you or that you are authorized to use it.

Please notify us or unsubscribe if your mobile number changes, is reassigned, or is transferred to another person.

4. Mobile Information and Consent Will Not Be Shared for Marketing

AssistHub Pro does not sell, rent, disclose, or share mobile phone numbers, SMS consent records, or text messaging opt-in information with third parties or affiliates for their own marketing or promotional purposes.

All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent when information is shared for marketing or promotional purposes. Mobile opt-in data and consent will not be shared with third parties or affiliates for such purposes.

We may provide limited mobile information to telecommunications carriers, messaging platforms, software providers, and other service providers solely when necessary to:

  • Deliver requested SMS communications;

  • Operate and maintain our messaging program;

  • Process opt-in and opt-out requests;

  • Provide technical or customer support;

  • Prevent fraud or abuse;

  • Maintain compliance records; or

  • Comply with applicable legal requirements.

These service providers may use mobile information only to provide services on our behalf and may not use it for their own independent marketing or promotional purposes.

5. How We Share Your Information

We may share personal information with trusted service providers that assist us in operating our website, recruitment processes, communications, and business.

These service providers may include providers of:

  • Website hosting;

  • Cloud storage;

  • Email services;

  • Customer relationship management systems;

  • Applicant tracking and recruitment systems;

  • Scheduling software;

  • Website analytics;

  • Telephone and SMS services;

  • Information technology support;

  • Data security; and

  • Professional advisory services.

These providers are authorized to use personal information only as necessary to perform services on our behalf and are expected to protect the information appropriately.

We may also disclose personal information:

  • When required by law, regulation, court order, subpoena, or legal process;

  • In response to a lawful governmental or regulatory request;

  • To investigate or prevent fraud, security incidents, or unlawful activity;

  • To protect the rights, safety, property, or interests of AssistHub Pro, our clients, applicants, personnel, or others;

  • In connection with a proposed or completed business transaction, such as a merger, financing, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality protections; or

  • With your direction or consent.

The general sharing practices described in this section do not permit the sharing of mobile opt-in information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

No mobile information, text messaging opt-in, or consent will be shared with third parties or affiliates for marketing or promotional purposes. Information collected for text messaging will not be shared with any third parties.

6. International Processing and Transfers

AssistHub Pro operates in Canada and India. Our team members and service providers may process, store, or access personal information in Canada, India, the United States, or other countries in which our service providers operate.

Privacy and data protection laws in these jurisdictions may differ from those in your place of residence. Where personal information is transferred or processed internationally, we use reasonable contractual, administrative, technical, and organizational measures designed to protect it.

Personal information stored outside Canada may be accessible to courts, law enforcement agencies, regulators, or governmental authorities in those jurisdictions in accordance with local laws.

7. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes described in this Privacy Policy;

  • Provide requested services;

  • Manage our business relationships;

  • Complete recruitment processes;

  • Maintain appropriate business records;

  • Document SMS consent and opt-out requests;

  • Resolve disputes;

  • Enforce agreements; and

  • Meet legal, regulatory, accounting, or reporting requirements.

Job application materials may be retained so that we can consider applicants for current and future opportunities. Applicants may request deletion of their application materials, subject to any legal or legitimate record-retention requirements.

SMS consent and opt-out records may be retained for an appropriate period to document your communication preferences and our compliance with applicable requirements.

When personal information is no longer reasonably required, we will securely delete, destroy, or anonymize it, subject to applicable law and technical limitations.

8. Security

We use reasonable administrative, technical, physical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access;

  • Unauthorized disclosure;

  • Loss;

  • Theft;

  • Misuse;

  • Alteration; and

  • Destruction.

These safeguards may include access controls, account authentication, secure service providers, employee confidentiality requirements, and appropriate technical security measures.

No method of electronic transmission or storage is completely secure. We therefore cannot guarantee the absolute security of personal information.

9. Your Rights and Choices

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you;

  • Request information about how your personal information has been used or disclosed;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of your personal information;

  • Withdraw consent to certain uses of your information;

  • Unsubscribe from marketing emails;

  • Opt out of SMS messages by replying STOP; and

  • Raise a question or complaint about our privacy practices.

Withdrawing consent will not affect the legality of processing that occurred before the consent was withdrawn. Certain information may need to be retained where required by law or for legitimate business, security, fraud-prevention, dispute-resolution, or recordkeeping purposes.

To submit a privacy request, contact us at info@assisthubpro.com. We may need to verify your identity before completing a request.

We will respond within a reasonable period and in accordance with applicable privacy laws, including Canadian federal or provincial privacy laws where they apply.

10. Marketing Communications

You may unsubscribe from promotional emails by following the unsubscribe instructions contained in the email or by contacting us.

You may unsubscribe from SMS messages by replying STOP.

Opting out of marketing communications does not prevent us from responding to a communication you initiate or sending necessary communications relating to an active service, application, or legal matter through a permitted channel.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality;

  • Maintain website security;

  • Remember user preferences;

  • Understand how visitors use our website;

  • Measure website performance; and

  • Improve our content and services.

You can control or disable cookies through your browser settings. Certain website features may not function properly when cookies are disabled.

Where required, we will request consent before placing non-essential cookies on your device.

12. Children’s Privacy

Our website and services are intended for businesses and working professionals. We do not knowingly collect personal information from anyone under the age of 18.

If you believe that a person under 18 has provided personal information to us, contact us at info@assisthubpro.com. We will review the matter and take reasonable steps to delete the information where appropriate.

13. Third-Party Links

Our website may contain links to third-party websites, services, job platforms, scheduling tools, or social media platforms.

We do not control and are not responsible for the privacy, security, or data-handling practices of third parties. We encourage you to review the privacy policy of each third-party website or service before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our services;

  • Our information-handling practices;

  • Our technology;

  • Our messaging program; or

  • Applicable legal and regulatory requirements.

The revised policy will be published on this page with an updated “Last Updated” date.

Where required, we will provide additional notice or obtain new consent before using personal information for a materially different purpose.

15. Contact Us

Questions, concerns, complaints, access requests, correction requests, deletion requests, and requests to withdraw consent may be directed to:

AssistHub Pro
Email: info@assisthubpro.com

For SMS assistance, reply HELP to a message received from AssistHub Pro.

To unsubscribe from SMS messages, reply STOP.

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